People First Credit Union is a progressive financial services provider, with over 40,000 members.
We have branches in Portlaoise, Abbeyleix, Stradbally and Athy. With total assets of €156 million, PFCU is firmly rooted within the community and our core value is to serve our members and the community, whilst striving to maintain the highest professional standards.
At People First Credit Union, we look to recruit enthusiastic, friendly and motivated employees. We often have vacancies located across our branches in Portlaoise, Abbeyleix and Athy.
We are always looking for volunteers!
Are you looking for a way to gain valuable skills to boost your CV and give back to your community?
As a director or committee member, you will be involved in decision-making with a team of dedicated volunteers.
We provide free training courses relevant to the credit union that could be of great benefit to your career.
We have a variety of opportunities available to suit your interests and schedule, whether you can commit a few hours a week or a few hours a month.
Join us on our mission to making our community stronger!
Member Services Representative
Due to our growing network, People First Credit Union is currently recruiting for the role of Member Service Representative. From this, we have a number of full-time, fixed term openings available. These positions will be based in one of our three branches which include Portlaoise, Abbeyleix and Athy.
The MSR position is responsible for carrying out a range of operational and administrative activities that contribute to the effective running of the day to day operations of the credit union. The key purpose of this role is to support our very valued members with all financial transactions by providing a superior level of assistance and service in a timely and efficient manner. The successful candidate will deliver a best in class standard of customer service in a frontline and back office remit, inclusive of processing day to day financial transactions, dealing with queries, handling loans applications and insurance, administration and offering information and support to existing and new members.
As our MSRs are the main point of contact for all existing and potentially new members, the successful person will have an excellent customer care ethos.
Reward / Package includes:
- Excellent Salary
- Pension Scheme
- Education Support
Skills and competency requirements:
- Member focused and aligned with the ethos and values of the credit union.
- Strong organisational and problem solving skills with the ability to multitask effectively.
- Friendly and approachable, believing in teamwork and collaboration.
- Flexibility and adaptability to learn and work on different tasks under different situations.
- Excellent communication skills as well as strong IT skills.
- Experience handling cash in a business or retail environment is an advantage.
- Experience working in a credit union, financial or office administration environment an advantage.
People First Credit Union is an equal opportunities employer. Canvassing will disqualify.
Closing date for receipt of applications is Monday 19th September 2023. Please email your CV to firstname.lastname@example.org
People First Credit Union is regulated by the Central Bank of Ireland