Member Services Centre
No Time? No problem! Why Queue?
Introducing our Member Service Centre!
What is a Member Service Centre?
We have a dedicated call-center with a team of highly trained and skilled staff ready to answer your calls, deal with online enquiries, loan enquiries, etc. We aim to provide the best possible service to all our members, which is why we set up a Member Service Centre. Contact our MSC by phoning 057 862 2594
Our commitment to our members is that your call will be answered promptly and your query will be dealt with immediately, by a professional and experienced staff member. Please call us if there’s anything we can do to help.
What we do:
- We answer all enquires
- Issue Online Pins
- We answer any queries regarding your account
- No more Transfer Buttons
- No long On Hold Messages
- Just personalized Service from a team of Highly Trained Staff
The new service center is designed to streamline the process for the member, making all your calls to your local community credit union hassle-free, efficient and more accessible for you to make the most of your credit union.
Unlike other financial institutions, and keeping with the community first ethos of the Credit Union, when you call the Member Service Centre you won’t spend your time listening to an automated reply or pressing endless numbers while you wait to speak to a person, who will no doubt be located, in a call centre hundreds of miles away.
Call us today on 057 8622594.
Membership has many benefits...
Flexible & Convenient Loans
Members can take out flexible loans immediately after joining, and repay at tailor-made schedules. Subject to criteria, all of our loans are fully insured (for free), against disability or death.
Modern Banking
Our members have the option of registering for online banking, allowing you to transfer funds, pay bills, apply for our services and much more.
Quality Service from local staff with No Fees
You can be assured of a professional service from Credit Union at all times. Our phone lines are open Monday to Saturday for your convenience. You do not pay a transaction fee for saving with us, or borrowing money.
Automated transactions
As well as transacting at the counter, members can pay in to their account by direct debit, standing order and credit transfer or by making a debit card payment through online banking.
If you are unsure about your documentation, or still have other questions, we will be happy to answer any questions you may have.
